WHAT INFORMATION DO WE COLLECT?
We collect user information when you subscribe to one of our services, join our mailing list and when you make an online booking through the Cliniko booking widget. When creating a user account will be asked to enter your full name, gender, e-mail address, password and payment method. After clicking 'Register & Pay Now' you will be asked to input your payment details along with the address that your payment card is registered to. When booking a bike fit appointment through the Cliniko widget you will be asked to input your full name, date of birth, email address, contact number and current address.
We use your information to:
Process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
Send periodic emails: The email address you provide when subscribing to our services, submitting a contact message or when making an online fit booking may be used to send you information and updates pertaining to your subscription, contact message and/or fit appointment. This is in addition to occasional news, updates, Crimson Performance products, service information and/or offers from our partners etc. We do not share your information with any of our partners. If you would like to unsubscribe from our malining list then please send a contact now message with your name, email address and request to unsubscribe. All requests will be processed within a 24hr notice period.
HOW DO WE PROTECT YOUR INFORMATION?
We implement a variety of security measures to maintain the safety of your personal information when you subscribe to a membership package. We use a secure server for transactions with our payment gateway partner, Stripe. All sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and is then encrypted into the Stripe database, which is only accessible by those authorised with special access rights. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers. We use an external booking management provider Cliniko for all online fit bookings managed through this site. Cliniko take security seriously. Data is encrypted, stored in state-of-the-art facilities, access is restricted to those who have a need to know and Cliniko regularly review their technology to maintain security. Click this link https://www.cliniko.com/security for more information about the data protection procedures Cliniko use.
DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?
We do not sell, trade, or otherwise transfer to outside parties any personal information that is entered on registration. We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Crimson Performance uses “cookies,” to help provide you with a better, more personalized user experience.
The Options/Settings section of most internet browsers will tell you how to manage the cookies and other technologies that may be transferred to your device, including how to disable such technologies. You can disable our cookies or all cookies through your browser settings. Please be advised that disabling cookies through either method may impact our website features.
THIRD PARTY LINKS
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites.